Please read the Information below carefully before registering.
- Child Pass: Children 4 years of age and under have FREE admittance. Children 5 – 12 years of age are eligible for our Child Pass which must be purchased at the convention. All Children 12 and under must be accompanied by a pass bearing parent or guardian of at least 21 years of age.
- Pre-Registration Pick Up: You can pick up your ShadoCon Pass at the convention registration area. When picking up your pass(es) please provide a photo ID and your ShadoCon confirmation email that was sent to the e-mail you provided. Acceptable forms of identification include: Driver’s License, School ID, Work ID, Passport, Military ID, etc.
- At the door Registration: If you choose to register at the convention you must fill out a registration slip provided in the registration area.
- The confirmation e-mail print out helps us get you your ticket faster. Please bring it to registration when you come to pick up your ticket. If you are unable to print out your e-mail or you forget it, a photo ID will suffice.
- Refund Policy: If you wish to get a refund or transfer your ticket, you must submit a request in writing no later than 28 days after the purchase of the ticket. Refund/transfer requests will not be accepted less than 30 days before the convention. You can send your request to firstname.lastname@example.org.
- Transfer Policy: You are given one opportunity to transfer your ticket to another person or to defer your ticket to the following year, good for one year only.